Shipping policy

Most orders ship 5 to 7 days after you approve your proof. We email you tracking information when your order ships.

Flat-rate shipping covers the lower 48 states, Washington, DC, and military APO/FPO/DPO addresses. It doesn't include Alaska or Hawaii. The rate is based on your order's weight:
- Up to 5 lb: $8.00, or free when your items total $150 or more.
- Over 5 lb, up to 10 lb: $15.00, or free when your items total $300 or more.
- Over 10 lb, up to 25 lb: $35.00.
- Over 25 lb, up to 50 lb: $50.00.

Most of our items weigh under 2 lb. Flat rates cover orders up to 50 lb; for a heavier order, please contact us before you order.

Everywhere else we ship, including Alaska, Hawaii, Puerto Rico, Guam and other US territories, and Canada, shipping is calculated at checkout from carrier rates, and free shipping doesn't apply. Canada orders ship with duties unpaid. Our prices and shipping don't include Canadian duties, taxes or the carrier's brokerage fees; the carrier collects them from you at delivery.

Your shipping cost is shown at checkout before you pay. Orders ship from Kerrville, Texas.

If your order arrives damaged, contact us within 7 days of delivery with your order number and a photo, and we'll replace it.

Questions? Email DropTine-Designs@outlook.com or call (830) 928-7072.